What visiting care looks like
Choose a topic below to explore exactly what's included, who it's for, and what to expect from visiting care.
What's included
Everything that comes as standard with your visiting care, the practical support and thoughtful touches, all included.
- Personal care, washing, dressing and grooming
- Help getting up and ready in the morning, and settled at night
- Medication prompts and support
- Light household tasks and meal preparation
- Friendly companionship and reassurance
- Flexible visits from 30 minutes to several calls a day
How visiting care works
From your first friendly chat onwards, we'll guide you at your own pace and make arranging visiting care simple and reassuring.
Let's have a chat
Give us a call or request a callback. We'll have a friendly chat about you, your needs and how we can help, then arrange a visit to your home.
Your care plan
We create a personalised care plan based on your preferences, routines and requirements, and carefully match you with the right carer.
Care begins
Your care starts on a date that suits you, with everything arranged to help you feel comfortable, reassured and well supported.
Ongoing support
We regularly review your care to make sure your wellbeing, preferences and changing needs are always at the heart of our support.
Care that families trust
Heartfelt experiences shared by the families and individuals we support.
24-7 Care 4U has been a true blessing for our family. My mother receives respectful and compassionate care every single day. We feel completely reassured knowing she is in such safe hands. The carers treat Mum as if she were their own, and that means the world to us.
Jessica
Daughter of service user
The carers from 24-7 Care 4U are not only highly professional but also genuinely kind and patient. My father has become more comfortable, active and happy since they started visiting.
Christopher
Son of service user
We chose 24-7 Care 4U for my grandmother, and it was the best decision we made. The environment is peaceful, the carers are loving, and every person is treated with dignity and respect.
Jason
Grandson of service user
What we appreciate most is the constant communication and transparency. We always feel informed and confident about our loved one's well-being and care plan.
Eric
Husband of service user
The night care team has given us our lives back. Knowing Mum is safe and looked after overnight means we can finally rest easy. I cannot thank them enough.
Margaret
Daughter of service user
From the first phone call to the care plan and beyond, every step has been handled with warmth and professionalism. I cannot recommend them highly enough.
David
Son of service user
The complex care team managed my husband's clinical needs with such skill and kindness. They gave us confidence during a very uncertain time.
Patricia
Wife of service user
Mum's carer has become a true friend. She remembers every little preference and always goes above and beyond. It is wonderful to see Mum smiling again.
Thomas
Son of service user
The domestic support has made such a difference. Keeping the house tidy and meals prepared means Dad can stay in the home he loves.
Linda
Daughter of service user
Safe, effective, person-centred care
Everything we do is grounded in our commitment to provide safe, effective and compassionate care that respects you as an individual.
Safe care
Every carer is DBS-checked, trained and supervised. We carry out thorough risk assessments and follow robust safeguarding procedures so you and your loved one are always protected.
Effective care
Our care plans are evidence-based, regularly reviewed and updated to make sure support is working. We measure outcomes and adjust quickly when needs or circumstances change.
Person-centred
Your choices, preferences and routines shape everything we do. We listen first, then build care around the life you want to live, so support always fits around you, never the other way around.
Dignity & respect
We promote independence and privacy at every step, treating each person with compassion and genuine respect for their individuality, culture and beliefs, so everyone feels valued and heard.
Responsive
Care evolves as you do. We review regularly and adapt quickly to changing needs, so the right support is always in place when it matters most, and you never feel left waiting for help.
Always improving
We listen carefully to feedback from the people we support and their families, and constantly look for ways to refine our care, so it stays thoughtful, responsive and of the highest standard.
Your care, always at your fingertips
When you become a client, you'll have your own secure online portal where you can view your visits, care plan and invoices, and message our team.
See your visits at a glance
Log in anytime to check your upcoming carer visits, the date, time and who's coming to help you, all in one place.
- Next visit date, time and carer
- Your full schedule in one place
- Updates shown as they happen
Your next visit
Your care plan, your way
Tell us exactly how you like things done, your routines, preferences and needs, so every carer knows how to support you best.
- Your routines and preferences
- Medication and dietary needs
- Update it any time you like
My care plan
ActiveInvoices and paperwork, sorted
View and download your invoices and care documents whenever you need them, no chasing emails, no lost paperwork.
- Clear, simple invoicing
- Download or print any time
- Everything stored securely
Recent invoices
Message our friendly team
Need extra help at home or have a question? Request new services or contact our office team directly from your portal.
- Request extra help at home
- Ask a question any time
- A dedicated point of contact
Message our team